Frequently Asked Questions

Who do PSWs care for?

Depending on where you choose to work, your patients will vary in age, abilities, and support needed. Some are recovering from an illness or injury and will only need short-term help. Others are living with more permanent conditions and require daily assistance. Patients may have developmental disabilities, or be restricted cognitively. Other patients require palliative care, are recovering from surgeries, are mothers requiring perinatal care for newborns, or elderly patients with dementia. 

Who can become a PSW?

Anyone interested in a stable career helping others can become a PSW. Personal Support Workers do not require a college or university degree, although training programs are available. The main requirement of a PSW is that you are compassionate and care deeply about the comfort and needs of patients.

How do I become a PSW?

The easiest way is to take a short course. PSW educational programs must comply with a provincial standard, which applies to private career colleges, publicly funded colleges and through school boards. These programs usually require an Ontario Secondary School Diploma (OSSD) or equivalent, and generally require a grade 12 English credit and result in your first job placement as a PSW.

To access information on training programs, please click here.

Where do PSWs work?

PSW jobs work all over Ontario, in a variety of settings. It is up to you whether you want to work in hospitals, nursing homes, long-term care homes, or a home and community care setting.

What is the salary of a PSW?

Personal Support Worker salaries vary depending on your employer and the type of care you are providing. Average starting salaries are around $28,000 per year and experienced PSWs may earn up to $60,000 annually.

“I don't mind taking care of people. It just comes natural to me.” 


-Sally, PSW for 2 years

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Work for Life is about making sure everyone knows the opportunities available for Personal Support Workers. On this site you’ll find information on the opportunities available in the personal support industry, how easy it is to find work, and the meaningful impact you will have in people’s lives as a PSW.